Mastering conflict management for better teamwork

CONFLICT MANAGEMENT

(FOR ORGANIZATIONAL GROUPS ONLY)

All people hold strongly held opinions and beliefs that they feel are valid. It follows that conflict is inevitable because you’ll have differing opinions and beliefs to the people who you interact with. In addition to these differences, the potential for conflict escalates when we try to substantiate our position using any justification, albeit faith, intuition, or the latest scientific research. Of course, the implication to them is you are saying they are wrong.

You may argue that in an ideal world we should have belief flexibility and therefore gain agreement with anyone based on the strength and validity of the evidence we present to support our claim. We ought at least to be able to disagree with one other without being labelled disagreeable - but we do not live in an ideal world, we live in this world. In this world people will defend their position, often irrationally and, as a result, we invariably end up in conflict. Therefore, it’s preferable to have a range of options for managing conflict. These options give us the confidence to manage conflict. Note, that whilst I am addressing conflict with others it’s important to acknowledge that the internal conflict, we have within ourselves is also a major issue that will challenge us.

The skills-set for managing conflict is rooted in critical thinking and based on mindset flexibility.

Motivational Speaker  |  Facilitation  |  Team Building