A facilitator needs to be acceptable to all factions in a group. They need an active open-mindedness.
Simple facilitation may involve ensuring that the group keeps to agenda items and the outcome of the session is achieved.
In addition facilitation requires helping a group in a conversation exchange. Organizing break away groups and electing feedback.
At times this may mean managing adversarial debate or cooperative discussion.
Facilitators actively involve all members of the group. They ensure that hidden agendas are brought to the fore and that they are managed with respect.
They maximize individual commitment and engagement. They work towards consensus. They help resolve differences and conflict.
They promote further communication towards a shared outcome. This outcome often involves the identification of new value achieved by a new way.
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